What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and payment identifiers linked to your bKash, Nagad, or Rocket wallet. We also log
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device and session data — browser type, IP address, and login timestamps — to detect unusual activity and protect your account from unauthorised access. Transaction records are retained as required by applicable financial and regulatory obligations in the regions where we operate. We do not sell
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your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those providers need to complete your transaction. If you close your account, we retain only the records we are legally required to keep; everything else
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is deleted on a rolling schedule. Your data is stored on servers with encryption in transit and at rest. Any cross-border transfer of data follows the requirements of applicable law in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.